Mailman eList Manager

• Mailman calls list subscribers "list members."
• Each mailing list has a list owner (also called the list administrator), who manages the list's configurations, subscription requests, and other list functions.
• All mailing lists require subscription approval from the list owner.
• To join a list, go to the [Listname's] information page and enter your subscription information. Do not send a message to the list.
• Each list has its own information page. (example - https://lists.ctc.edu/mailman/listinfo/bar_lists.ctc.edu
• From an information page, you can perform a variety of functions such as subscribe to and unsubscribe from the list, edit your subscription information, and view the list members.
• Each list has a Member Options page where you can log in to your Membership Configuration page, unsubscribe from the list or request a password reminder.
• Each list has a Membership Configuration page where you can edit your subscription information.
• All list email addresses have the syntax [listname]@lists.ctc.edu. After your subscription has been approved by the list owner, use this format to send your messages to the list.

• Instructions for list owners (administrators) include how to subscribe or invite a list member, how to change "reply" settings, view a list's members.
• The designated administrator is responsible for all administrator duties, including:
  • Handle correspondence with users, and making sure users know it is not a platform for sensitive information and is all subject to public records requests.
  • Approve or reject posts held for moderation.
  • Approve or reject subscription requests.
  • Configure more than 100 different list settings.
• SBCTC but does not offer mailing list training.

Request a New Mailing List

Before you request a new list, will one of the existing mailing lists fit your needs? Please review current mailing lists.

Send request for a new mailing list with email subject line: “Request for new mailing list” to serverteam@sbctc.edu.

Answer the following questions and include responses in your email:

• Mailing list administrator contact information:  first and last name, email address
• Name of the mailing list. We suggest using an acronym as it will be used for the list email address
• What will the mailing list be used for? This brief description will appear with the list.
• Intended audience for the mailing list.
• Will the list be used for people outside the state of Washington?
• Will the mailing list be used for document sharing?  Listserv is not a secure method for file transfer or password sharing. If secure sharing is needed, we would suggest Webex or another encrypted method.
• Is the designated list administrator comfortable accepting the List Administrator responsibilities outlined below?

List Administrator Responsibilities

• List administration can be time-consuming. 
• An administrator guide is sent when a new list is approved, but SBCTC but does not offer mailing list training.
• Instructions for list owners (administrators) include how to subscribe or invite a list member, how to change "reply" settings, and view a list's members.
• The designated administrator will be responsible for all administrator duties for the list being requested, including:
  • Handle correspondence with users, and making sure users know it is not a platform for sensitive information and is all subject to public records requests.
  • Approve or reject posts held for moderation.
  • Approve or reject subscription requests.
  • Configure more than 100 different list settings.

Bookmark your Member Options page

When you receive the welcome email to a list, the message will include a link to your Member Options page for that list (example, http://lists.ctc.edu/mailman/options/[listname]/jdoe@sbctc.edu).

Add this link to your browser's Favorites or Bookmarks. From this page, you can log in to your Membership Configuration page, unsubscribe from the list, or request a password reminder.

Update your email contacts

Make sure you delete old LISTSERV email addresses and replace them with the new Mailman email addresses.

Make subscription changes

You can make changes to a list subscription from your Membership Configuration page, for example, https://lists.ctc.edu/mailman/options/[listname]. From this page, you can log in to your Membership Configuration page, unsubscribe from the list, or request a password reminder. You access this page from your Member Options page. For more information see Help for List Members. 

Retrieve or change your password

Once a month, Mailman will send you an email reminding you of your mailing list password or passwords. (You can disable this function from your Membership Configuration page.) The email will also include instructions on how to unsubscribe or change your subscription options. In addition to the monthly email reminders, you can receive a password reminder using Mailman’s email interface. To do so, send a message with the word "password" in the subject line to [listname]request@lists.ctc.edu. Your password will be emailed to you. Alternatively, on your Member Options page, you can click the Reminder button to receive your password via email. For more information see Help for List Members.

Do not reply to SBCTC-ITD automated messages

Do not reply to messages that contain On Behalf Of Mail, SBCTC-ITD  or Mail, SBCTC-ITD  in the From field. These messages are sent from an automated and unattended email address with no one to receive or review your responses.

A message sent to multiple lists is received only ONCE by members using Microsoft Exchange Server and MS-Outlook.

For example, if a systemwide message is sent to 30 lists, and you are a member of 10 of those lists, you will receive the message only ONCE rather than 10 times. 

This is outside of SBCTC-ITD's control.