ctcLink Support eLists
ctcLink Support:
- ctcLink Support
- ctcLink Accessibility
- ctcLink Enhancement Requests
- ctcLink Governance
- ctcLink Training
- Environment/Pillar Updates and Outages
- Jobs Currently Scheduled and Running
Data Services:
K-20 Education Network:
Legacy Applications:
Mailman eLists:
- Mailman eLists (listservs)
Software & Hardware Contracts:
Join a ctcLink Support eList (aka LISTSERVs)
ctcLink Customer Support sends updates, outage notices, changes to configuration, training and workshop opportunities, global and cross-pillar communications to colleges.
Connect with your ctcLink peers and colleagues
College subject matter experts (SMEs), PeopleSoft users/stakeholders can use the lists to ask their college peers questions about how they do things in ctcLink, best practices, local training plans, and more.
NOTE: The eLists are not intended for Service Desk support or questions about system issues. Please continue to submit tickets to the ServiceDesk following the Tier Support plan.
Who may join?
- Only Washington state community and technical college system .edu domain addresses will be approved for subscription.
- We strongly encourage any Washington state community and technical college ctcLink PeopleSoft users — including SBCTC staff, ctcLink, and IT teams — to join one or more Mailman eLists (aka LISTSERVs).
Click to Subscribe
Pillar support eLists
- ctcLinkCSSupport – Campus Solutions (CS)
- Academic Advisement, Campus Community, Campus Self-Service, Financial Aid, Recruiting and Admissions, Student Financials, Student Records
- ctcLinkSME_FIN – Finance (FIN)
- Accounts Payable, Accounts Receivable, Billing, Commitment Control, Expenses, Financials, General
- ctcLinkFinAidSupport – Financial Aid (FA)
- Assessing Eligibility, Authorizing/Disbursing Aid, Awarding and Packaging/
Repackaging, Direct Loans, Disbursement, Federal Applications, Pell, Perkins, Return of Title IV Funds, Satisfactory Academic Progress, Self-Service, Work-Study
- Assessing Eligibility, Authorizing/Disbursing Aid, Awarding and Packaging/
- ctcLinkSME_StuFin – Student Financials (SF)
- Billing, Cashiering, Collections, Fee & Tuition Calculation, General Ledger Interaction, Payment Plans, Refunds, Student Receivables, Tax Forms
- ctcLinkSME-HCM – Human Capital Management (HCM)
- Absence Management, Benefits, Payroll, Employee Self-Service, Faculty Workload, Manager Self-Service, Talent Acquisition Management - Recruiting, Time and Labor, Workforce Administration
ctcLink tools and groups
- ctcLinkSME-rpt – General Reporting
- Reporting tools and functionality, query training and development
- ctcLink-Coding – General Coding
- ctcLink-Security – ctcLink Security
- ctcLink-OAAP – Online Admissions Application Portal Admins
- List for administrative users for notification of fixes, upgrades, enhancements, training-related information, and any upcoming OAAP system outages.
- ctcLink_POC – ctcLink Point of Contact (closed list for ctcLink College Leaders and their designated backups)
- ctcLink_BusinessAnalysts – For ctcLink Business Analysts or similar positions.
Related lists
- dataLink - dataLink
- dataLink updates and information; primarily for college IT and research staff, but anyone may join.