A weekly round-up of ctcLink learning opportunities, ctcLink support updates, and news for Washington state community and technical college ctcLink users.

If you have questions or suggestions for future editions, contact ctcLink News or slnelson@sbctc.edu.

What ctcLink learning opportunities are available?

ctcLink Support eLists

ctcLink Customer Support teams send notifications of learning opportunities (including trainings, work sessions, user acceptance testing, and more), as well as global and cross-pillar system communications to the applicable ctcLink Support eLists (aka listservs) on a regular basis.

If you are a ctcLink end-user, and not already hearing about learning opportunities firsthand, join one or more support lists today: ctcLink Support eLists 

Training calendar

Find the latest learning opportunities, including notices of cancellation or schedule changes, on the ctcLink Training page or on the SBCTC meetings and events calendar (apply filters).

Take a training tour

View the ctcLink Training Overview video for a quick online tour of resources. To view it in full screen, select box icon in the upper right corner.

Learning Opportunities & Work Sessions Ahead

To plan further ahead or find the latest learning opportunities, as well as notices of cancellation or schedule changes, see the complete calendar at the ctcLink Training page or on the SBCTC meetings and events calendar (apply filters).

DATE TIME EVENT
Apr 30 2pm FIN Work Session: FSCM Prod Support Meeting
May 2 1pm CS Core Work Session: Game, Set, MATCH! Understanding Search/Match
May 2 10am ctcLink Accounting Team: G6 Draws and FA Reconciliation
May 7 2pm FIN Work Session: FSCM Prod Support Meeting
May 7 9am PS Query Training 201 Intermediate - Part 1
May 8 2pm ctcLink Accounting Team: SF/GL Open Forum Meeting
May 8 9am PS Query Training 201 Intermediate - Part 2
May 9 10am ctcLink Accounting Team: Internal Cash Reconciliation
May 9 2pm FIN Training: Budget Overview
May 13 11am FIN Work Session: Grants/Projects Q&A Drop-In *TIME CHANGE*
May 14 2pm FIN Work Session: FSCM Prod Support Meeting
May 16 1pm CS Core Work Session: Open Q&A Session
May 16 10am ctcLink Accounting Team: PO & REQ Cleanup in Prep for Year-End
May 20 9am SF Training: SF Reconciliation
May 21 2pm FIN Work Session: FSCM Prod Support Meeting
May 21 9am PS Query Training 301 Advanced - Part 1
May 22 9am PS Query Training 301 Advanced - Part 2
May 23 1pm *CANCELLED* Fin Aid Work Session: Special Fall SAP
May 23 10am ctcLink Accounting Team: Year-End Closing Schedule Review
May 23 1pm SF Work Session: Write-Off Updates
May 28 2pm FIN Work Session: FSCM Prod Support Meeting *CANCELED*
May 30 10am ctcLink Accounting Team: Accts Receivable Recon Queries

Resource Description
ctcLink Training Quick Reference Guides The ctcLink Training Quick Reference Guides (QRGs) in the ctcLink Reference Center lists and links to recordings of sessions delivered by the Training Team.
Work Sessions in Canvas The Work Session Canvas Course lists and links to recordings of sessions, including CS Core-offered Work Sessions. Register for the course(s) at ctcLink Training Registration.
ctcLink Security Documentation & Training Find ctcLink Security-related training materials, documentation, Quick Reference Guides (QRGs), useful queries, and more on the ctcLink Security Documentation & Training page.
Accessibility and ctcLink Open Forums SBCTC hosts monthly Accessibility and ctcLink Open Forums to engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. Find materials and recordings from past ctcLink Accessibility Forums on the website.

 

ctcLink News

System Environment Updates

Stay up to date on planned maintenance and service outages for ctcLink and related systems: ctcLink Support Page (includes Planned Service Outages)

PeopleSoft PeopleTools 8.59.21 Update – April 27

The PeopleTools 8.59.21 upgrade will be implemented in ctcLink on Saturday, April 27, 2024. The ctcLink system will be unavailable from 7 a.m. to 2 p.m. During this time, Canvas will not be impacted.

PeopleTools provides the underlying technology for PeopleSoft applications and PeopleSoft applications are built, deployed, and maintained using PeopleTools. 

A supporting document – PeopleTools 8.59.21 Accessibility Update Overview - April 2024 – gives an overview of an accessibility change users will experience once the new version of PeopleTools goes live.

Please reach out to Joey Froehlich, SBCTC Application Services Test Coordinator, if you have any questions or concerns about the functionality described in the document.

PCD Data Refresh – One Week Early!

Ordinarily, the PCD Data Refresh occurs on the first Monday of every month.

This month, to align with the April 27 implementation of the PeopleTools update, the next PCD data refresh will be Monday, April 29, 2024, instead of May 6.

Shut Down Activities for PeopleTools 8.59.21 Upgrade, April 26-27

ctcLink Pillar lists were notified today of system take-down activities in advance of the PeopleTools 8.59.21 upgrade on April 27, 2024.

As part of this upgrade, we will need to have all jobs canceled and all nightly reports in advance of the system take down.  Production (i.e., the live ctcLink site for end-users) will be down Saturday April 27, when Campus Solutions, Finance, and HCM will be taken down and users will not have access to the system until Saturday evening.

Cashier’s offices

  • SBCTC will run the Student and Cashiering Fund Balance Jobs at 1 p.m. sharp on Friday afternoon, April 26. This means all Cashier’s Offices need to be closed by noon on Friday, April 26.
  • Cashier Offices will be notified directly of this expected shut-down.
  • Should they have any questions please have them reach out directly to the SF Support Team.

Scheduled job sets and recurring processes

  • Colleges will need to take steps to cancel scheduled job sets and any recurring processes. See the Process Take-Down Instructions QRG to assist with the steps involved.
  • If you have a significant number of processes scheduled, you may want to run this query before you start canceling: QCS_PT_PROCESS_IN_STATUS_MAX. This will give you a reference for the-Monday-after as you begin to reschedule.

Below is a list of activities which need to occur in each pillar Friday through Saturday for the full system take down.

Financial Aid

  • Cancel all recurring or prescheduled processes and jobs that you have scheduled by Friday, April 26, no later than 3 p.m. 
  • Financial Aid users will receive an email on the FA listserv with specific instructions.

Campus Solutions Core

  • By noon on Friday, April 26, cancel any recurring or prescheduled processes and jobs that are set to run between 5 p.m. Friday, April 26, through 12 a.m. Sunday, April 28.
  • OAAP and HCX (Mobile) will all be offline during the upgrade on Saturday, April 27.
  • Integration between CampusCE and ctcLink will be unavailable during the upgrade on Saturday, April 27. Following completion of the upgrade, colleges will need to resubmit any unprocessed orders during the down time.
  • Canvas will not be impacted by this upgrade, but users will need to access Canvas directly rather than through ctcLink.

Student Financials

  • On Friday, April 26, cancel any recurring or scheduled processes/jobs set to run between 5 p.m. on Friday, April 26 through 12 a.m. on Sunday, April 28.
  • On Monday, April 29, please review your scheduled jobs to ensure they are once again active.

General FIN

  • All job processes will run as usual the evening of Thursday, April 25.
  • Friday, prior to 4 p.m., all job processes will be canceled by Jackie Thoms.
  • Sunday, April 28, Jackie Thoms will reschedule the jobs to run overnight Sunday into Monday.

CS Core Learning Opportunities

CS Core Training

CS Core Trainings, a valuable learning opportunity, are held on the third Wednesday of every month from 8:30 a.m. to 10 a.m. The dates may change, and notifications will be sent in advance. The CS Core training alternates between refreshers and different process approaches. We highly value your participation and welcome all end-users to attend these trainings. You can find details about upcoming meetings on the SBCTC Calendar, CS Core Weeklyish CORErespondence, and CS Core listserv. Please visit the QRG Campus Solutions Learning Opportunities Recordings for a list of previous recordings.

CS Core Training: Graduation Tracking

Wednesday, June 5, 2024, 8:30 – 10 a.m., Read more and join the session

We invite you to join us in reviewing the Graduation Processing process, with a focus on Graduation Tracking and Search functionality. Suppose your college allows students to apply for graduation online through ctcLink. In that case, the Graduation Tracking Search page will be the first resource credential evaluators access when looking for new graduation applications to review. Once accessed, evaluators can use the Graduation Tracking page to update statuses and add Graduation Notes.

Contact Tanjagay Martin, SBCTC Functional CS Core Trainer, with questions.

CS Core Work Sessions

Campus Solutions (CS) Core Work Sessions, open to ALL end users, are held the first Thursday of each month, from 1 to 3 p.m. The CS Functional Support team facilitates, alternating between functional team delivered content and college user delivered content with functional team support. Each meeting includes time for colleges to ask questions about other topics or service tickets.

Find details on the SBCTC Calendar and in the CS Core Weeklyish COREspondence (sent on Fridays to the CSSupport listserv).

Core Sessions: College System & SBCTC Calendar

Game, Set, MATCH! Understanding Search/Match

Thursday, May 2, 2024, 1-3 pm., Learn more and join the session

Module/s: Student Admissions, PeopleTools

Primary Audience: Admissions

References: Searching for Records (Using Search/Match)

One of the biggest differences between ctcLink and Legacy is that there is only ONE Person Record, and that one record is shared between pillars and between institutions. Colleges rely on each other to protect, and respect, data integrity. You know that running Search/Match will help prevent duplicates. Want to know more about why and how? This session will explore how Search/Match Rules work, give you insights into our current configuration, and share strategies for avoiding duplicates.

CS COREterly Open Q&A Sessions

CS Core invites you to attend its quarterly Open Q&A sessions! While these sessions are for learning and problem-solving, we want to emphasize that these are also part of our efforts to support community building. 

We want these sessions to provide an opportunity for college users to:

  • Get assistance with any functionality they want to better understand or situation they are struggling to make work.
  • Seek advice on anything they are trying to solve.
  • Share best practices and lessons learned.
  • Develop networks and build community.

To support the varied work areas of our users, each session will have a breakout room for each of the following modules:

  • Records & Enrollment, which includes Student Program/Plan, Term Activation, Enrollment Appointments, Enrollment, Transfer-In Credit, Transcripts, Graduation and so on.
  • Campus Community, which includes 3Cs, BioDemo, Service Indicators and so on.
  • Curriculum Management, which includes class building, course catalog management, enrollment requirements and so on

Along with your colleagues who can share their real-life experiences and the solutions they have employed; CS Core team experts will be present in each room. We encourage you to submit your questions before the session (but doing so isn’t required). Enter your questions on the CS COREterly Question Submissions tab. Knowing your questions ahead of time just helps us to be prepared and allows us to help as many people as possible.

We hope you’ll join us even if you don’t have specific questions! We look forward to connecting with you and for you to connect with each other.

Stacking the Deck: Student Program/Plans

Thursday, June 6, 2024, 1-3 p.m., Learn more and join the session

Based on college feedback, this year we are creating more spaces for sharing lived experience.  I’m looking for a couple of colleges to join the party. Before you tell me you can’t because you’re still working things out, that’s fine! We just need folks willing to share what they are doing and how it’s going. If you’re up for it, please contact Michelle Kuwasaki.

Module/s: Records and Enrollment

Primary Audience: Admissions, Student Records

Related QRGs: Student Program and Information Chapter

Because the impact of the Student Program/Plan is wide, it is important to get them right! We’ll warm up with a quick review of the building blocks involved: effective-dating, adding rows, action reasons, and attributes. Then, make connections with term activation, tuition calculation, FA, the AAR and the transcript. Of course, we need to save time for common conundrums like when to start a NEW stack vs adding a change row not to mention everyone’s favorite, those certificates earned “along the way.”

Student Program/Plans also matter to QARS and NSC Reporting. We will cover general best practices for ensuring data accuracy which also conveniently reduces NSC and QARS errors. And we’ll close by strongly advocating for various maintenance activities such as keeping term activation tidy and minimizing the number of open Student Program/Plans.

FIN Learning Opportunities

So Much FIN Stuff!

Reminder of the useful Finance Resources available in the ctcLink Reference Center, such as the finance checklist and process steps guides, navigational tools, and learning opportunities recordings.

  • User Checklists & Guide: These documents assist in the standard or end-to-end processes in chronological order for a specific Finance Module:  AP, AM, TR/CM, BI & AR, KK, EX, GL, GR/PC, and PU.
  • Navigational Tools: Are you using the Finance WorkCenters and Workbenches in ctcLink PeopleSoft? They are centralized navigation tools end users can personalize to complete common business processes from beginning to end.
    • WorkCenters provide an introductory navigation tool to familiarize the end-user with common Finance processes. WorkCenters are a one stop shop to view and customize personal settings. The navigation is located on the left side of the page and includes two main tabs: Main and Report/Processes. It provides the end user with a preview of the individual task/process to come.
    • Workbenches provide an intermediate navigation tool for the end user already familiar with specific Finance tasks/processes. Workbenches are located within certain Finance modules that provide a dashboard to view data, run batch processes, and perform functions.

Finance Learning Opportunities Recordings

Explore topics or refresh your memory with previously recorded ctcLink Finance Learning Opportunities Recordings. Recordings are in the corresponding Canvas courses or the ctcLink Pillar Work Session Information course.

If you have not registered, you will receive an access denied message, so be sure to register for the course(s) at the ctcLink Training Registration page.

Recording links to a few recent sessions

Are you new around here?

If your college has new FIN staff, please submit a Customer Support > Training > Finance Module service desk ticket for a 30-minute walkthrough of available learning resources.

We’re here to help

As always, feel free to reach out to Karen Ebert, ctcLink Finance Functional Trainer, directly if you have any questions or need help locating training resources.

FIN Training

FIN Training: Budget Overview

Thursday, May 9, 2024, Learn more and attend the session

Whether you are familiar with the Budget Overview function and want learn more or it's brand new to you, please join us for a session on using the Budget Overview functionality in ctcLink PeopleSoft. This session is geared toward new and/or experienced end-users that need a refresher, but all end-users are welcome.

Topics to be covered include:

  • Creating multiple Budget Overview Run Controls: frequently used or tracked Budgets
  • Customizing the Budget Overview search criteria: like override the max rows limitation
  • Explore the Type of Calendar options: Detail Budget Period vs. Summary 
  • Scenarios who would benefit using CC_ORG or PROJECT_KK Ledgers
  • Find out how to dive into the details with Inquiry Budget Overview & Budget Details

FIN Work Sessions

Monthly Student Finance/General Ledger Open Forum

Every second Wednesday, 2 to 3 p.m. The next ctcLink Accounting Team: SF/GL Open Forum Meeting is May 8.

The ctcLink accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related. There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.

Finance (FSCM) College Users Production Support Meetings

Meetings are held every Tuesday, from 2 to 3 p.m. These sessions are open to ALL Finance (FSCM) end users. The Finance Functional team provides updates on Service Tickets, PeopleSoft enhancements, and open forum time to ask questions or request future topics.

Next FIN Work Session: FSCM Prod Support Meeting is April 23, featuring a “DID YOU KNOW?” topic on Asset Management: Excel to CI Template by Jane Wiseman.

ctcLink Accounting Team presents: Chartstring Clean-Up & Special Topics

Join the ctcLink accounting team every Thursday from 10 to 11 a.m. for special topics and ChartString clean-up working sessions.

A Way Forward

Paul Francis, SBCTC executive director, shared this update about the status of the FAFSA Simplification and its implication for our colleges with presidents and chancellors on Monday, April 22. The message and documents were then shared with other commissions and councils.

"The State Board teams have been diligently assessing strategies to support our students and staff.  One proposal we believe to be of benefit, and about which we consulted the Financial Aid Council (FAC) last week, is for financial aid administrators to initiate awarding in ctcLink now for both continuing and new students for the 24-25 academic year, using the current Student Aid Index (SAI) provided by the Department of Education. See Financial Aid Processing Recommendations and Guidance for 2024-2025.

While it's acknowledged discrepancies in aid calculation may require adjustments to these awards in the future, beginning the awarding process now affords financial aid staff more time to package financial aid and offer awards. 

The SBCTC ctcLink Support team is continuing to apply Oracle code fixes and test the system; however, the fluid nature of changes to ISIRs by the Department of Education means that even if the system were fully prepared, subsequent adjustments would still be necessary. 

Additionally, we want to highlight the importance of adhering to the census date requirements, as it directly impacts FTE calculations and other associated matters.  

However, there exists local flexibility within your institutions to support staff and student enrollments for the 24-25 academic year.  

Refer to Census Date Requirements and Local Flexibility for details on regulatory considerations, policy guidelines, and areas where local flexibility is applicable for your students. 

There will be further discussion during the WACTC Presidents meeting this week."

Statewide Higher Education FAFSA Support Efforts

  • The Washington Student Achievement Council (WSAC) is working with Gov. Jay Inslee to send a letter to Washington state high school seniors in the College Bound program, encouraging them to complete the FAFSA. The letter will also be in WSAC’s publicly available toolkit for local partners so that a school or district may use the letter for all its students.
  • Ruben Flores, Council of Presidents executive director; Terri Standish-Kuon, Independent Colleges of Washington president & chief executive officer; and Paul Francis, SBCTC executive director, are making plans to send a letter to all high school principals, counselors, and others in the K-12 ecosystem, with possible assistance from the Gates Foundation.
  • Flores, Standish-Kuon, and Francis are also exploring opportunities to write a joint op-ed for the Seattle Times.

SBCTC FAFSA Resources Webpage

SBCTC has launched 2024-25 FAFSA Resources web page geared toward our college system. The page includes regularly updated information for college employees and includes updated FAQ templates.

FAFSA in the News

FA Learning Opportunities

Financial Aid (FA) Work Sessions

Financial Aid (FA) Work Session meetings are on the fourth Thursdays, from 1 to 3 p.m.

The FA Functional Support team facilitates alternating between functional team delivered content and college user delivered content with the support of the FA functional team. The end of each meeting is open for colleges to ask questions about the topic presented. These sessions are open to ALL end users.

Find the latest information, including notices of cancellation or schedule changes, on the ctcLink Training page or on the SBCTC meetings and events calendar (apply filters).

HCM Learning Opportunities

HCM Work Session Meetings

Human Capital Management (HCM) meetings are held every other Wednesday, from 1 to 3 p.m. The HCM Functional team along with the training team offers Work Sessions and Training Sessions around the different functionality in HCM.

Cashiers’ Offices Closing for ctcLink PeopleTools Upgrade

During the PeopleTools 8.59.21 upgrade this Saturday, April 27, ctcLink will be unavailable.

Cancel all jobs (See the Process Take-Down Instruction QRG) and nightly reports in advance of the system take down.

Cashiers’ Offices must be closed by noon on Friday, April 26.

SBCTC SF Support will run Student and Cashiering Fund Balance Jobs at 1 p.m. sharp Friday afternoon, April 26.

BAR Meeting & 1098T Survey

The Spring 2024 meeting will be at Big Bend Community college April 25 and 26. The SF team looks forward to seeing you there!

We're collecting information for a presentation specifically addressing the processing of 1098T statements in ctcLink. If you are involved, we want to hear from you. Please take the survey: 1098T Survey. Big thanks and kudos to those of you who already responded!

CyberSource

Updating security keys

CyberSource security keys must be updated every two years or payments cannot be made.To update keys, let us know via a ticket as SF Support owns that configuration page.

Campus CE payment keys need to be updated directly with the CE Team.

Repeated payment attempts

Kindly remind students to avoid repeatedly attempting multiple payments in CyberSource, especially if they encounter an error message. This will help prevent further complications and ensure smoother processing of their transactions.

Missing journal IDs

If you don’t see your journals by 9am, feel free to reach out to the SBCTC via the BAR listserv or jthoms@sbctc.edu.

SF Things To-Do and Things to Remember

Turn on Tuition Calculation

When ready, please submit a ticket to turn on Summer & Fall nightly tuition calculation jobs. This should be prior to your registration opening for the term(s).

Ticket request type = ctcLink Support > Student Financials > SF: Turn on Tuition Calc with the Subject: WA### Tuition Calc for 224X Fall Term

Key Words

The SF and FA support teams are collaborating to enhance the Keyword fields with placeholder values to improve transparency for reporting.

Please confirm that your institution has reviewed and submitted the requested homework.

Item Type Form & Approving

Please use the active link in the SolarWinds item type ticket to ensure that you have the latest version needed to request accurate updates to your item types. This sheet has been updated quite frequently lately.

When item types need to be approved, please make sure staff with that responsibility have appropriate SolarWinds access so validation of approval can be made quickly/efficiently.

NelNET plans

Please consider if next term's NelNET payment plan is ready for prime time. Any/all new plan information should be shared with the SF Team for configuration updates prior to activity.

Remember! When experiencing issues with NelNET, please open tickets with both the NelNET team and the SF Team so we can track and assist when appropriate.

Alternative loan processing

When payments from loan processors are received, please utilize the CS Pillar Collect Department Receipt process using the Speed Types cashiering process to ensure proper posting in the General Ledger.

Please remember not to directly post Alternative Loans to student accounts; they should be disbursed through Financial Aid.

Awarding and Processing Alternative Loans (FA-SF)

SF Learning Opportunities

Please feel free to reach out to SFSupport@sbctc.edu if you have any questions or need further clarification.

SF Training Sessions

SF Work Session: SF Reconciliation

Monday, May 20, 2024, 9-11 a.m., Learn more and join the session

In this session, we will cover Student Financials reconciliation tips which may include:

  • Third Party
  • Outstanding Credits
  • Second Journal Set
  • Item Types
  • Over/Shorts
  • And more...
SF Work Session: Write-Off Updates

Thursday, May 23, 2024, 1 p.m., Learn more and join the session

Enhance your understanding and proficiency in managing bad debt write-offs in this comprehensive training session. Join us to ensure your institution is well-equipped to handle these important financial processes in ctcLink:

  • Review how past due student account balances end up being written off and explore all the standard ctcLink functional processes that occur before the Write-Off stage
  • Get insights into the necessary considerations and actions required for confidently writing off student account balances
  • Discuss the proper item type to use for this crucial step in the bad debt allowance process, a decision reached in collaboration with the Business Operations division
  • Learn possible clean-up and validation practices from the Business Operation team to ensure your General Ledger bad debt allowances remain up to date

PCD Refresh and Your Queries: Get Ready!

The PCD (Production College Development) environment will be refreshed from PRD on Monday, April 29, 2024.

Beginning Friday, April 26, at noon, PCD will not be available for query development until after the PCD is refreshed.

What you need to do

Make sure any PCD queries you want to keep begin with the prefix DEV_ unless you have submitted a ticket requesting backup of queries that will be used for BI Publisher, Pivot Grid, or nVision reports.

Standard Queries

Any queries in PCD that do not begin with DEV_ will be deleted.

  • This applies to all standard Public and Private queries. SBCTC will perform a query backup for in-progress queries (private and public) that meet the DEV_ naming convention.
  • This backup will NOT be done by folder. This means if a query is in the DEVELOPMENT folder but doesn’t begin with DEV_ it will be overwritten and lost.
BI Publisher, Pivot Grid, and nVision Queries

Any query used in a BI Publisher, Pivot Grid, or nVision report DOES NOT have to follow the DEV_ protocol as it is very time-consuming to change them back when they are ready to migrate.

Instead, please submit a Service Desk ticket under Data Services – Reporting – Other with the title “PCD Refresh Backup Request.”  Provide the name of the query being developed for use in one of the advanced reporting tools in the request.  These queries will be individually backed up on an as-needed basis.

What to expect

  • The queries in the backup will be imported back to PCD after the refresh is complete and a notice is received from Application Services.
  • Data Services will send a message to you once our work is complete.
  • Please do not log back into PCD after Friday, April 26, at noon but wait until you receive a notification from Data Services.
  • Queries that do not follow these conventions will be lost.

Naming convention for queries

  • Being developed in PCD: MUST begin with the prefix DEV_
  • Used for training in PCD: MUST begin with QXX_TRAIN
  • Being developed for use in BI Publisher, Pivot Grid, or nVision reports in PCD: MUST begin with the appropriate convention based on the reporting tool being used. Do not follow the DEV_ convention. Request must be sent to Data Services via Service Desk ticket.

Why you need to do it

Queries that do not follow this convention will not be backed up and will be lost.

Contact Emily Mullins, Reporting and BI Solutions Analyst for ctcLink, if you have any questions.

Query Code Freeze Underway

The ctcLink Production Support team is in the process of testing the next upgrade to PeopleSoft PeopleTools 8.59.21 which will migrate to production on Saturday, April 27, 2024. As of Tuesday, April 9, 2024, the code freeze impacts query migrations and there will be no query migrations until after Saturday, April 27.

Please see the outline below.

  • Wednesday, April 3 – Last day to submit query migration request before query freeze
  • Tuesday, April 9 – Query code freeze begins
  • Saturday, April 27 – PeopleTools migration to production
  • Monday, April 29 – Query code freeze ends
  • Monday, April 29 – Back to normal query migration request schedule.

In the case of an emergency, we will evaluate the issue and determine if a migration or emergency fix to a production query needs to occur.

Contact Ivy Brent, Associate Director of ctcLink Business Intelligence, if you have any questions

Query Developer Learning Opportunities

Step Up your Query Game

Learn more about the Designated Query Developer Training series and start your journey to becoming your college’s query guru.

Upcoming courses include:

Plan ahead for 2024

The ctcLink Training Calendar has been updated with 2024 instructor-led query-related training. To clear filter settings, select None. Then select ctcLink Learning Opportunities > Reporting Training.

How to Sign Up for Query Developer Courses

The process to enroll in Query Developer Canvas courses has been streamlined. Now, instead of emailing Data Services, simply:

  • Visit the ctcLink Training Registration page,
  • Select the class(es) from the Designated Query Developer Training section,
  • Follow the sign-up process.

More for PeopleSoft Query Developers

Find more ctcLink PeopleSoft Query Development resources including forms, documentation, and tools at the ctcLink PeopleSoft Reporting web page.

ctcLink Accessibility Monthly Open Forum

Join us! The ctcLink Accessibility monthly forums engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. We aim to improve communication and transparency while providing space for productive and solution-focused dialog. Our main objective is to deliver accessible technology for all our students, staff, and the larger community.

Meetings are held the second Tuesday of each month, 11 a.m. to noon.

The next ctcLink Accessibility Open Forum will be Tuesday, May 14, 2024, at 11 a.m. All are welcome to attend via Zoom.

In case you missed a meeting, please see materials from past Open Forums.